A Florida wedding photographer who won The Knot’s Best of Weddings award three years in a row is now the subject of a local television station’s investigation after multiple couples have come forward claiming they paid thousands of dollars for footage and photos that were never delivered.
SNi Photography, owned by Nick Seago, has been the subject of an investigation by an Orlando television station after several couples have come forward saying they’ve waited over a year for photos and videos that were supposed to delivered about a month after the wedding, leaving one bride to use a photo taken by her father on his phone as the centerpiece of her living room instead.
One bride detailed how she and her husband signed a contract for around $3,000 that included both photo and video services with delivery in six to eight weeks. However, 10 months after wedding, they are still without any video and have been unable to reach Seago. Other couples have detailed receiving small amounts of pictures or unusable video.
Seago was sued last year and ordered to pay over $3,000 to another bride, but she says he has never paid, while his company has also accumulated numerous complaints with the Better Business Bureau along with an F rating.
While this sort of story isn’t unheard of, what’s surprising is that Seago’s company won the “Best of Weddings” award on The Knot in 2016, 2017, and 2018, despite the first review detailing these issues appearing in May of 2018. At least one of the brides named in the investigation specified that she chose Seago specifically because of his profile on The Knot. The Knot indicates that the award is given by analyzing user reviews, though it’s not clear if they will remove past awards, especially given the now multiple negative reviews with similar stories. Hopefully, the couples will eventually get the memories of their special days.